Warning to our valued customers: There are a few independent Chinese websites (not located in the U.S.) selling Spy Pens along with other "gadget" electronic devices. We will advise you these sites are one man operations masquerading as companies and dealing in low quality "knock offs" or counterfeits produced by small "underground" shops. This is a huge problem in China that makes it difficult for legitimate Chinese factories exporting their products to the U.S. If the specs indicate 640 x480 it is actually 352 x 288. These products are QC "rejects". They all have operational defects, are bought in bulk and are then sold cheap to unsuspecting 0n-line U.S. buyers. If you purchase one of these products there is no warranty, return policy, e-mail support or phone to call. To further compound this MANY U.S. vendors selling on-line are also duped into buying these counterfeits attracted by a very low wholesale price. Factory outlet sites or other vendors with cut-rate prices are purchasing these defective and cheap spy pens in bulk. Since posting this warning we have received hundreds of e-mails and spoken on the phone to many folks who have purchased these "knock offs" or QC rejects.

We have extensive experience buying from reliable manufacturers in China. Our Spy Pen, Cam Stick cameras, key chain cameras and others are all from state licensed Chinese electronic manufacturers that provide top quality QC products to the world wide market. We do not shop for "knock offs" that substitute high quality lasting components with cheap materials.

Electronic devices are comprised of thousands of raw components and some defects are inevitable in any product from small devices to high end consumer goods. In the event you have a problem with a product purchased from our site you have the comfort level of knowing we are located in the U.S. We also have a warranty, return policy, e-mail support and we answer our phone.