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Safe Home Covert Camera (SHCC1 & SHCC2) CAPTURE CAMERA

FREQUENTLY ASKED QUESTIONS

*UPDATE* THE BRAND NEW SHCC2 MODEL JUST RELEASED *** INCLUDES REMOVABLE SD CARD - UNIT TAKES UP TO 32GB SD CARDS For a Complete Audio Description of this product Click Here to LISTEN IS THE Safe Home Covert Camera WIRELESS ? ANSWER: IT IS WIRELESS BUT NOT IN THE SENSE  OF OTHER “WIRELESS” CAMERAS.  MOST CAMERAS CALLED WIRELESS USE A RADIO FREQUENCY SIGNAL, TYPICALLY 2.4GHZ TO SEND THE IMAGES TO A RADIO RECEIVER THAT NEEDS TO BE PLUGGED INTO A VHS OR DVR RECORDER.THE SAFE HOME CAMERA HAS NO WIRES BUT DOES NOT TRANSMIT RADIO SIGNALS, INSTEAD IT RECORDS TO ITS OWN BUILT IN MINI DVR.  WIRELESS SURVEILLANCE CAMERAS THAT USE RADIO FREQUENCY CONSTANTLY EXPERIENCE A WHOLE HOST OF PROBLEMS.  FOR MORE INFORMATION ON THE PITFALLS OF WIRELESS RADIO FREQUENCY CAMERAS CLICK HERE. IS THIS JUST SOME KIND OF GADGET? ANSWER: NO, FOR YEARS ENGINEERS HAVE BEEN ATTEMPTING TO DESIGN A SURVEILLANCE CAMERA THAT WOULD RECORD TO ITS OWN BUILT IN MEMORY, SIMILAR TO A DIGITAL CAMERA.  UNLIKE A CAMERA THAT NEEDS A HUMAN TO PRESS THE RECORD BUTTON THE CHALLENGE WAS TO ALSO INCORPORATE MOTION TECHNOLOGY AS WELL AS MINIATURIZING ALL THE FEATURES OF A DVR INTO THIS SMALL UNIT.  THE SAFE HOME CAMERA IS THE FIRST PRODUCT OF ITS KIND TO EMPLOY A MOTION ACTIVATED CAMERA AND ALL THE COMPONENTS AND FEATURES OF A DVR INTO ONE UNIT.  WHY WAS THE SHCC1 MANUFACTURED TO BE DISGUISED AS AN AIR FRESHENER? ANSWER: MANY DESIGNS WERE TESTED AND THIS DESIGN WAS CHOSEN TO BE FOUND THE MOST INCONSPICUOUS.  IN TEST EVALUATIONS IN THE U.S. THE SAFE HOME COVERT CAMERA WAS REPEATEDLY PASSED BY AS VOLUNTEERS SEARCHED A TYPICAL HOME ENVIRONMENT LOOKING FOR A HIDDEN SURVEILLANCE CAMERA.  A PERSON IS NOT DRAWN TO IT AS IT SIMPLY BLENDS IN.  THIEVES ARE ALSO COGNIZANT OF SURVEILLANCE CAMERAS AND CAN EASILY HIDE THEIR IDENTITY IF THEY KNOW THEY ARE PRESENT.  A THIEF RANSACKING A HOME OR OFFICE WOULD NOT SUSPECT THE AIR FRESHENER SITTING ON THE SHELF IS RECORDING THEIR MOVEMENTS. ADDITIONALLY IN A RUSH THEY WOULD NOT ADD IT TO THEIR LIST OF THINGS TO STEAL. WHAT IS THE DIFFERENCE BETWEEN THE TWO MODELS? ANSWER: OUTSIDE OF THEIR APPEARANCE THEY ARE EXACTLY THE SAME WITH THE ONE MAJOR DIFFERENCE - THE "AIR FRESHENER" MODEL #1 HAS A NON REMOVABLE SD CARD. THE "MOTION DETECTOR" MODEL #2 HAS A REMOVABLE SD CARD. SPECIFICATIONS ARE THE SAME AND BOTH PLAY BACK TO A T.V. HOW CAN I MAKE THE SAFE HOME CAMERA COMPLETELY INVISIBLE AND UNDETECTABLE? "Although it does blend in I am concerned somebody might pick it up and discover the controls on the back". ANSWER:  We've had many customers devise simple, quick, innovative and very inexpensive ways to hide the SAFE HOME CAMERA so not even a family member would discover it.  At the top of the SAFE HOME CAMERA is a curved "loop" of tiny holes.  The middle hole actually is the tiny 3.7mm lens that produces the wide angle view.  As long as this tiny hole is exposed the entire unit can be covered or enclosed in a myriad of objects.  Once the creative "juices" start to flow It's easy to imagine the SAFE HOME CAMERA hidden inside many household objects and containers. Click here for our Sample Pictures page of some objects the Safe Home Covert Camera (SHCC1) has been installed in (Please don't confuse this creativity with the many wireless 2.4Ghz cameras that are hidden in many objects. These products are sending radio signals and require a receiver and a separate Dvr. The SAFE HOME CAMERA is a camera and Dvr all in one) HOW EASY IS IT TO USE? ANSWER: A. VIRTUALLY ANYONE THAT OWNS A T.V CAN USE THE SAFE HOME CAMERA, USING EITHER 4 AA ALKALINE BATTERIES OR THE INCLUDED TRANSFORMER, TURN THE UNIT ON. B. WITH THE INCLUDED RCA CABLE, PLUG IT INTO THE VIDEO IN-PUT OF YOUR T.V. USING YOUR T.V REMOTE OR CHANNEL SELECTION SET THE SCREEN TO AN EMPTY CHANNEL OR THE “GAME MODE” (EVERY T.V HAS THIS OPTION). C.  A MENU COMES UP AND YOU CHOOSE YOUR DESIRED RESOLUTION SETTING, FRAMES PER SECOND (FOR VIDEO) OR SECONDS PER FRAME (FOR SNAP SHOTS)  ……..A DETAILED MANUAL IS INCLUDED WITH THE UNIT.  IN GENERAL IT TAKES 2-5 MINUTES FOR THE COMPLETE SET UP D.  AFTER PROGRAMMING THE UNIT PLACE THE UNIT IN THE AREA UNDER SURVEILLANCE WHEN DOES IT RECORD? ANSWER: THE SAFE HOME CAMERA TWO RECORDING SETTINGS. ONE MODE IS CONTINUOUS RECORDING AND THE OTHER MODE IS MOTION ACTIVATED WITHIN ITS FIELD OF VIEW . THE UNIT HAS A BUILT IN 3.7MM CONE LENS THAT DELIVERS A WIDE 80 DEGREES FOV. ONCE THE SURVEILLANCE SUBJECT LEAVES THE FOV OR THERE IS NO MORE MOTION THE UNIT STOPS RECORDING. WHAT IS THE DISTANCE IT WILL PICK UP MOTION AND RECORD? ANSWER: PLACED IN A WINDOW IT WILL RECORD ACTIVITY ACROSS THE STREET. SIMILAR TO ANY CAMERA THE CLOSER THE BETTER.  IN A TYPICAL HOME OR OFFICE SETTING PLACED IN THE AVERAGE SIZED ROOM WILL PRODUCE GREAT RESULTS.  THINK OF THE CAMERA AS “YOUR EYES”; WHAT YOU CAN SEE WILL ALSO BE RECORDED BY THE SAFE HOME CAMERA CAN THE SAFE HOME CAPTURE CAMERA BE SET TO TURN ON AS WELL AS TURN OFF AT A SPECIFIC TIME? ANSWER: Yes.  Rather than removing the SAFE HOME CAMERA or physically turning it off during times when you don't want to record activity, using a simple wall outlet timer and plugging the SAFE HOME CAMERA Pwr transformer into this timer will activate the unit and turn it off again at specific times. IS THE 3.7MM CONE LENS REPLACEABLE? ANSWER: NO.  THIS IS THE BEST LENS FOR SURVEILLANCE RECORDING AND GIVES THE BEST FOV (FIELD OF VIEW) OF 80 DEGREES DOES IN RECORD PICTURES AND VIDEO IN COLOR? ANSWER:  YES.  DOES IT RECORD IN THE DARK? ANSWER: NO, IT IS NOT A LOW LUX CAMERA NOR AN INFRA RED NIGHT CAMERA.  DOES IT RECORD AUDIO? (SOUND) NO, RECORDING CONVERSATIONS IS ILLEGAL. CLICK HERE   HOW MUCH WILL IT RECORD? ANSWER: CLICK HERE FOR COMPLETE DETAILED SPECIFICATIONS WHAT HAPPENS WHEN THE MEMORY IS FULL? ANSWER: THE SAFE HOME CAMERA GIVE YOU THE OPTION OF CONTINUING TO RECORD (OVERWRITE FEATURE) WHEREBY THE VERY FIRST DATA (MOVIE FILE) WILL BE PURGED AS IT CONTINUES TO RECORD THE NEWEST FILE. THIS IS KNOWN AS “FIRST IN, FIRST OUT”.  THE SECOND OPTIONS ALLOWS THE UNIT TO STOP RECORDING ONCE THE MEMORY IS FULL. CAN THE INTERNAL STORAGE BE REMOVED AND REPLACED WITH A LARGER CARD? ANSWER: NO. THE UNIT IS COMPLETELY SEALED AND NON SERVICEABLE. THE MEMORY CARD IS NOT REMOVABLE.  ( update april 2008 ) THE NEW SHCC2 HAS A REMOVABLE SD CARD. THE UNIT CAN USE UP TO A 32GB REMOVABLE SD CARD. WHAT CIRCUMSTANCE WOULD NECESSITATE THE NEED FOR THE 1GB OR THE 2 GIG VERSION? ANSWER: IF YOU’RE TRYING TO “CATCH” A THIEF WHO IS ILLEGALLY ENTERING YOUR HOME OR OFFICE, CERTAINLY YOU WOULD BE KNOWLEDGEABLE OF THIS AND THE 512MB VERSION IS ALL YOU NEED AS YOU WOULD BE ACCESSING THE DATA THE FOLLOWING DAY.  THE THIEF WOULD NOT HAVE  “DANCED” IN FRONT OF THE CAMERA FOR AN HOUR OR LONGER, THUS FILLING THE MEMORY.  IF ON THE OTHER HAND THERE ARE MANY PEOPLE ACCESSING THIS AREA CONTINUOUSLY OR YOU DON’T HAVE THE CHANCE TO ACCESS THE DATA IMMEDIATELY THIS MAY BE A REASON FOR THE LARGER VERSION.  IT IS SUBJECTIVE TO THE SITUATION. DOES IT MAKE ANY NOISE OR IS THERE A LIGHT OR ANYTHING TO DRAW ATTENTION TO IT? ANSWER: NO. WHAT IS INCLUDED WITH THE SAFE HOME CAMERA? A. THE RCA CABLE TO CONNECT IT TO THE T.V USED ONLY FOR INITIAL ONE TIME PROGRAMMING AND TO PLAY BACK THE MOVIES. B.   THE POWER TRANSFORMER, WALL MOUNT BRACKET, MANUAL, SPEC SHEET AND SOME ADDITIONAL FAQ’S (SHCC2 ALSO INCLUDES 1GB SD CARD) DO I NEED TO USE THE WALL MOUNT BRACKET? ANSWER: NO, THE SAFE HOME CAMERA WILL EASILY STAND ALONE ON ITS FLAT BASE. CAN IT BE HIDDEN? ANSWER: YES, AS LONG AS JUST THE TINY CENTER PINHOLE THAT CONTAINS THE CAMERA LENS IS VISIBLE.  WHAT ARE THE DIMENSIONS? ANSWER: (model 1) 2.75 INCHES TALL, 2.5 INCHES WIDE AND 1.35 INCHES IN DEPTH.  (model 2) 5 INCHES TALL,   3 INCHES WIDE AND 2.75 INCHES IN DEPTH DOES IT COME IN ANY OTHER COLOR? ANSWER: NO. THE OFF-WHITE COLOR IS THE BEST COLOR TO BLEND IN TO ITS ENVIRONMENT.  IT CAN BE PAINTED BUT TAKE CARE NOT TO GET PAINT INTO THE CENTER HOLE THAT CONTAINS THE CAMERA LENS. HOW LONG WILL THE BATTERIES POWER THE SAFE HOME COVERT CAMERA? ANSWER: (4 - AA batt) 6-8 HOURS (12-16 hrs with Lithium batteries)  IN THE ON POSITION - REGARDLESS IF IT'S RECORDING OR NOT.  FOR MOST APPLICATIONS, PEOPLE CHOOSE TO USE THE INCLUDED AC/ADAPTER WITH THE UNIT. IT CAN EASILY BE CONFIGURED SO AS NOT TO BE NOTICED. WHAT APPLICATION WOULD CALL FOR BATTERY POWER? ANSWER: AN EXAMPLE MIGHT BE USING IT FOR A SPECIFIC PURPOSE ON CERTAIN OCCASIONS, LIKE RECORDING ILLEGAL ENTRY INTO YOUR BEDROOM BY A CONTRACTOR IN YOUR HOME OR SOME OTHER LIMITED TIMED REASON. CAN I USE THE SAFE HOME CAMERA OUTSIDE? ANSWER: YES, HOWEVER THE UNITS ARE NOT WATERPROOF. YOU NEED TO USE PLASTIC KITCHEN WRAP UNLESS YOU PLACE IT IN YOUR CAR.  CAN I PLACE THE SAFE HOME CAMERA IN MY HOUSE WINDOW TO RECORD OUTSIDE? ANSWER: YES. CAN I USE THE SAFE HOME CAMERA IN MY CAR TO RECORD ACTIVITIES AROUND THE CAR AND MY PROPERTY? ANSWER: YES, PLACED IN THE WINDOW IT WILL RECORD MOVEMENT.  IT IS RECOMMENDED TO USE THE CIGARETTE ADAPTER (AVAILABLE ON THIS SITE @ $17.95) TO POWER THE UNIT.     HOW DO I VIEW THE RECORDED PICTURES OR VIDEO? ANSWER: WITH BOTH MODELS , USING THE INCLUDED RCA CABLE, SIMPLY CONNECT THE SAFE HOME CAMERA TO THE VIDEO IN-PUT ON YOUR T.V (ALL T.V’S HAVE THIS FEATURE)  THE BACK OF THE SAFE HOME CAMERA HAS BUTTONS SIMILAR TO ANY VHS OR DVR FOR QUICK EASY PLAYBACK. (The New SHCC2 Has a Removable SD Card for Easy Download to a PC) HOW DO I KNOW WHAT DAY OR TIME THE VIDEO WAS RECORDED? ANSWER: ALL THE EVIDENCE IS DATED AND TIME STAMPED AND VIEWED ON YOUR T.V SCREEN. HOW DO I SAVE OR COPY A MOVIE FOR EVIDENCE IF NEED BE? ANSWER: YOU CAN EASILY RECORD TO YOUR VHS RECORDER OR WITH THE SHCC2 YOU CAN DOWNLOAD FROM THE SD CARD USING A READER AND BURN THE VIDEO TO CD. CAN I VIEW THE SAFE HOME CAMERA ON MY COMPUTER? ANSWER: YES.  IT REQUIRES THE USB ADAPTER FOR DOWNLOADING THE FILES TO YOUR PC.  THIS IS AN OPTIONAL DEVICE SOLD FOR $79.95.  IN ORDER TO DO THIS YOU NEED WINDOWS XP OR VISTA WHICH HAS A PROGRAM CALLED WINDOWS© MOVIE MAKER.    ONCE DOWNLOADED YOU CAN NOW COPY OR “BURN” TO A CD.  FOR MOST PEOPLE VIEWING ON THEIR T.V IS SUFFICIENT.  **UPDATE** APRIL 2008 THE BRAND NEW SHCC2 HAS A REMOVABLE SD CARD FOR EASY PC PLAYBACK. ALL YOU NEED IS AN SD CARD READER. Available separately. Great for Archiving Evidence onto CD/DVD media USB Audio/Video Capture System $79.95 Call to Order this product 1-888-292-4455 Adapter accepts dvd,vcr,camcorder and rca connections Audio adapter and all cables needed are included Requires: Windows XP or Vista and USB 2.0 Email us for more Information CAN I CONNECT THE SAFE HOME CAMERA TO MY COMPUTER AND ACCESS IT REMOTELY OVER THE INTERNET TO WATCH IN LIVE TIME? ANSWER: NO THE SAFE HOME CAMERA DOES NOT HAVE THIS CAPABILITY. (CHECK OUT THE LUK WERKS REMOTE ACCESS SYSTEM ON THIS SITE)   CAN I TRAVEL TO EUROPE AND USE THE SAFE HOME CAMERA? ANSWER: YES, THE UNIT SUPPORTS THE NTSC SYSTEM FOR THE U.S AS WELL AS THE EUROPEAN PAL SYSTEM. WHAT IS THE WARRANTY AND MOST IMPORTANTLY THE RETURN POLICY? ANSWER: SECURITYSYSTEMS.COM HAS A 30 DAY RETURN POLICY.  SHOULD YOU FOR ANY REASON NOT BE SATISFIED SIMPLY RETURN THE PRODUCT FOR A 100% REFUND.  OUR RETURN POLICY IS CLEARLY STATED ON THE SITE. OTHER ON-LINE VENDORS ALTHOUGH OFFERING SIMILAR RETURN POLICIES, TYPICALLY EXEMPT THIS PRODUCT FROM BEING RETURNED.  HOW CAN I BUY THIS PRODUCT AND HOW WILL IT BE DELIVERED? ANSWER: THE PRODUCT CAN BE BOUGHT AT OUR SITE BY CLICKING ANY “BUY NOW BUTTON”.  THE CHECK OUT IS WITH THE MOST SECURED ON-LINE TRANSACTION FACILITATOR, PAY PAL.  YOU DO NOT NEED A PAY PAL ACCOUNT TO CHECK OUT, ONLY YOUR CREDIT CARD.  IMMEDIATELY  UPON COMPLETING THE QUICK EASY CHECK OUT YOU RECEIVE A PAYMENT CONFIRMATION FROM PAY PAL. ALTERNATIVELY YOU CAN ALSO CALL OUR TOLL FREE # 1-888-292-4455 ANSWER: AND ORDER BY PHONE OR GET OUR ADDRESS AND SEND A POSTAL MONEY ORDER. ALL ORDERS ARE SHIPPED THE NEXT DAY BY UPS GROUND OR IF YOU REQUEST BY THE U.S. POSTAL.